Explain and learn, Personnel Management: Functions, Nature, Principles, and Importance!
Personnel Management (staffing function of Management), also known as Human Resource Management. The concept of Personnel Management study is – Functions of Personnel Management, Nature of Personnel Management, Principles of Personnel Management, and Importance of Personnel Management. Personnel management is concerned with the proper use of human factors. Personnel management may be defined as that part of the management process, which is primarily concerned with the human constituents of an organization. Also learned with PDF Reader, free Download, Personnel Management: Functions, Nature, Principles, and Importance!
Personnel management can also be defined as, that field of management which is concerned with the planning, organising, directing and controlling various operative functions of procurement, development, maintenance and utilisation of a labour force in such a way that objectives of company, those of personnel at all levels and those of community are achieved.
Functions of Personnel Management:
Functions of Personnel Management are of two types: 1. Managerial Functions 2. Operative Functions!
- Managerial Functions:
The Managerial functions of a personnel manager involve POSDCORB (Luther Gullick) i.e., Planning, organization, staffing, directing, coordinating, reporting and budgeting of those who actually perform the operative functions of the Personnel Department.
The following are the managerial functions (viz. planning, organizing, directing and controlling) performed by a personnel department:
Planning lays down a pre-determined course to do something such as what to do, how to do, where to do, who is to do etc. A personnel manager plans in advance the trend in wages, labor market, union demands etc. Through planning, most of the future problems can be anticipated.
According to J.C. Massic, “An organization is a structure, a framework and a process by which a co-operative group of human being allocates its task among its members, identify relationships and integrates its activities towards common objectives.” The personnel manager has to design the structure of relationships among jobs, personnel, and physical factors so that the objectives of the enterprise are achieved.
This function relates to guidance and stimulation of the subordinates at all levels. The personnel manager directs and motivates the employees of his department so that they work willingly and effectively for the achievement of organizational goals,
A personnel manager has to constantly watch whether there is any deviation from the planned path. Controlling is concerned with remedial actions. Continuous monitoring of the personnel policies relating to training, labor turnover, wage payments, interviewing new and separated employees etc., is the backbone of controlling.
If deviations are unavoidable, corrective action can be planned in advance. Controlling helps the personnel manager to evaluate the performance of employees in the personnel department so far as the operating functions are concerned.
- Operative Functions:
The operative functions of the Personnel Department are also called service functions.
(a) Procurement function
(c) Promotion, transfer and termination function
(d) Compensation function
(e) Welfare function
(f) Collective bargaining function
(g) Miscellaneous functions.
These functions of the Personnel Department are discussed below:
(a) Recruitment i.e., tapping the possible sources from where prospective labor supply will come.
(b) Getting information regarding prevailing wage rates and job requirements.
(c) Selecting the best candidate by following a systematic selection procedure.
(d) Maintaining the records of employees.
(e) Introducing the new employee to the officers of the other departments such as Security Officer, Time Keeper, and Cashier etc.
(2) Training or Development Function:
The training of the new employees and also of those who are being promoted is the crucial function of Personnel Department. A training programme is devised for this purpose. The training increases the skills and abilities of the employees.
The various aspects of training are:
(a) Training to new employees, instructors, and supervisors.
(b) Training in safety equipment and various policies of companies.
(c) Training through improvement of education such as evening classes, films, Entertainment programmes etc.
(d) Encouraging employees to give suggestions.
(3) Promotion, Transfer, and Termination:
The performance of the employees is evaluated for the purpose of making decisions concerning the employment. Merit rating is undertaken for evaluation of the performance of the employees.
The functions of the Personnel Department in this regard are given below:
(a) To lay down a promotion policy.
(b) To formulate policies regarding transfer and termination.
(c) Analysis of voluntary separations and knowing the possible causes of such separations.
The employees should get adequate and equitable remuneration for the work being done by them.
The functions of the Personnel Department concerned with fixation of fair wages is:
(a) To evaluate jobs and determine their worth in terms of money.
(b) To collaborate with those who formulate wage plans.
(c) To assist in the formulation of policies regarding pension plans, profit sharing programmes, non-monetary benefits, etc.
(d) To compare the wages of the enterprise with the industry and remove inconsistencies, if any.
(5) Welfare Activities:
These activities relate to the physical and social well-being of the employees and include:
(a) Provision of medical facilities such as first aid, dispensaries, etc.
(b) Suggesting ways and means by which accidents can be eliminated or minimized.
(c) To make provisions for restaurants and other recreational facilities.
(d) To apply the labor laws effectively.
(e) To publish a plant magazine.
(6) Collective Bargaining:
(a) To assist in the negotiations which are held with the union leaders?
(b) To know the grievances of employees and following their problems properly.
(a) To advise the line managers regarding administration of personnel policies.
(b) To secure co-ordination of all personnel activities.
(c) To have an effective communication system.
(d) To provide good working conditions.
Nature of Personnel Management:
- Personnel management includes the function of employment, development, and compensation- These functions are performed primarily by the personnel management in consultation with other departments.
- Personnel management is an extension of general management. It is concerned with promoting and stimulating competent workforce to make their fullest contribution to the concern.
- Personnel management exists to advise and assist the line managers in personnel matters. Therefore, personnel department is a staff department of an organization.
- Personnel management lays emphasize on action rather than making lengthy schedules, plans, work methods. The problems and grievances of people at work can be solved more effectively through rationale personnel policies.
- It is based on human orientation. It tries to help the workers to develop their potential fully to the concern.
- It also motivates the employees through its effective incentive plans so that the employees provide fullest co-operation.
- Personnel management deals with human resources of a concern. In the context of human resources, it manages both individuals as well as blue-collar workers.
Principles of Personnel Management:
Principles of personnel management help the personnel managers to conduct and direct the policies in a proper way.
These principles are:
- The principle of Maximum Personnel Development:
By this principle, the workers are developed to the maximum extent, so that their developed ability, cleverness, productivity, and efficiency can be used for the firm’s objective.
- The principle of Scientific Selection:
This principle enables to have a right person for the right job.
- The principle of High Morale:
Ideal wage policy should be offered to the workers so that their morale becomes high and they work with interest.
- The principle of Dignity of Labour:
The labor should feel proud of their work.
- The principle of Team Spirit:
Team spirit must be developed among the workers. They should work collectively with collective responsibility and should have a sense of cooperation, unity and mutual trust.
- The principle of Effective Communication:
There must be effective communication between the management and workers otherwise complex problems like mistrust, hatred and ill- will arise which in turn affects the production of the organization.
- The principle of Joint Management:
This creates responsibility in the labor with increasing mutual faith and friendship. This improves the labor relations.
- The principle of Fair Reward:
Labour should be given proper compensation for the work. This develops the industrial piece.
- The principle of Effective Utilisation of Human Resources:
Personnel management should be developed for the effective use of the human resources. Proper training should be awarded to the personnel for their development.
Importance of Personnel Management:
Personnel management is important for avoiding the following consequences:
- To hire the wrong person for the job
- To experience high turnover
- To find your people not doing their best
- To waste time with useless interviews
- To have some of one’s employees think their salaries are unfair and inequitable relative to others in the organization.
- To allow a lack of training to undermine one’s department’s effectiveness.
- To commit any unfair labor practices.
The acquisition of skilled, talented and motivated employees is an important part of personnel management. The acquisition phase involves recruiting, screening, selecting and placing personnel. Retaining competent individuals is also important to an organization. If qualified individuals regularly leave a company, it becomes necessary to continuously seek new personnel, which costs money and time.
The opposite of retention is, of course, termination, an unpleasant part of any manager’s job. Occasionally, some employees must be terminated for breaking rules, failing to perform adequately or job cutbacks.
Developing human resources involves training, educating, appraising and preparing personnel for present or future jobs. These activities are important for the material and psychological growth of employees. It is not possible to satisfy the need for personnel in an organization if it does not have an active employee development programme.
For utilizing the full potential of manpower, there is need to understand both individual and organizational needs. It is also necessary to match two things: availability of different types of manpower, over time and organizational needs for such manpower. Personnel management is normally regarded as a staff function whose role is to serve the organization and help it achieve its objectives.